Snowbound Software Imaging Technology Blog

June 9, 2011 in Best Business Practices by Snowbound Software

We keep hearing that America has become a service economy, and even so, you frequently hear about how bad service is everywhere. In a recent marketing meeting, we were discussing our outreach and positioning efforts, and it dawned on us that our service is pretty darn good, so why not let our clients and prospects become better aware of what we have to offer?

This month we’re introducing our new Pinnacle Support Plan featuring services to get our solutions evaluated and verified even more quickly for prospects, as well as ongoing extended support programs to ensure production continuity for our customers. The new plan features four phases designed to assist our users from the initial prospect/evaluation phase, through the ongoing application lifecycle to meet the business challenges down the road. Highlights include:

January 29, 2010 in Best Business Practices, CEO's Corner by Simon Wieczner

I’m not much for New Year’s resolutions.  I prefer to create a list and knock off the projects one by one.  Working this way gives me a great sense of accomplishment. Steering the company in the same way, I’d like to ask your help in creating the 2010 Snowbound list.

I firmly believe that we serve our customers best by always understanding what they want and need.  So help us help you.  Let’s start off the New Year this way:  click on the email below and tell me what you need (or what you want changed) from Snowbound this year and I’ll respond with what we think we can do to fulfill your needs.

August 28, 2009 in Best Business Practices, CEO's Corner, Hot Technology by Simon Wieczner

As we are all concerned about the economy and where it’s going, it is very encouraging to see the signs of business confidence continue to grow.  Certainly the summer has been odd because Americans are taking more vacation time than ever before and it seems Europeans also have increased their time away.   So one would think sales and development activity would be slow. Instead we see sales are relatively strong even though purchase delays are common.